How much is delivery?
UK delivery is free on every order. See Delivery.
How long does delivery take?
Orders are processed within 1–3 working days and most arrive 7–12 working days after dispatch. Every order is tracked.
How do I track my order?
Use our Track your order page with your order number and email. We also email you a tracking link when your order ships.
Can I return my order?
Yes. You have 30 days from delivery and the return label is free. See Returns & refunds.
When will I get my refund?
Within 10 working days of us approving your return, back to your original payment method.
Can I exchange for a different size?
Return the item for a refund and place a new order for the size you need. It's the fastest way.
What size should I get?
All trainers are listed in UK sizes. Check the Size guide for each brand's EU and US equivalents.
Can I change or cancel my order?
Email us as soon as possible. If your order hasn't shipped yet, we can change or cancel it.
How can I pay?
All available payment methods are shown at checkout. Payments are processed securely and we never see your full card details.
How do I contact you?
Email contact@dripsole.uk. We reply on working days.